CRM

Do you think your new business is gradually getting too big to handle?
Do you feel that you are not being able to handle your growing client base and so your service quality is degrading?

Then probably you need professional management services for handling your projects. A Customer Relationship Management (CRM) system is a must for any aspiring entrepreneur looking to make it big.

What is CRM tool and how does it help?
CRM tools basically is an array of processes used to keep track of the existing as well as potential customers in an organized manner for any business concern. Special CRM tool are available for such processes. They make it very easy to enter, save and access contacts and other information about your clients and leads.

The benefits of CRM tools include

Since the data is well managed, you get a full view of your customer, i.e. every past interaction, purchase and complaints about him or her

You can easily share it with a large number people especially if you are having a gradually growing team under you

Based on their past history you can forecast the future demands

Based on available data you can quickly identify high and low value customer

Availability of detailed information in an organized manner helps you in launching more targeted marketing campaigns

Better CRM tool also means better response in customer support and hence more satisfied customers

The Dux Advantage
While a CRM tool is imperative for the process, it also requires right training, planning and vision to use the effectively. That is why most experts promote a “holistic” approach in CRM tools rather than a mere installation of the software.

This is where the expertise of the CRM tool team at Dux Marketing comes handy. We offer complete CRM tools solutions for your new business and moreover our experienced and dedicated team manages the whole implementation and operation process for you. In short, your customer relationship is handled by our professionals to generate more fruitful results for you.